The Rise of Steadfast Courier Ltd.
In the span of fewer than a decade, Steadfast Courier Limited rose from a modest startup to a nationally trusted courier brand across Bangladesh. The company’s success story is a testament to innovation, customer-first vision, and aggressive growth in e‑commerce logistics.
Beginnings & Rapid Growth
Founded on September 1, 2016, by K. M. Reidwanul Bari Zion, Steadfast began with just 5 delivery riders in Dhaka—at a time when e-commerce delivery infrastructure in Bangladesh was nascent or underperforming. Over the following years, the operation scaled dramatically, with the number of riders and service coverage expanding rapidly.
Scale & Reach today
Based in Dhaka, the company now serves all 8 divisions, reaching 495 upazilas and 330 municipal areas nationwide—covering virtually every corner of Bangladesh.
Customers, Workforce & Logistics
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Registered Merchants: Approximately 70,000 merchants are currently on board with Steadfast’s platform, using the service to fulfil their e-commerce operations .
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Delivery Personnel: The company employs around 5,000 delivery personnel—its field workforce responsible for hundreds of thousands of deliveries daily.
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Delivery Points: There are over 1,000 delivery points (local hubs or branches) across the country to support logistics operations.
In addition, other estimates suggest employee strength may range from 500 to 10,000 staff in corporate and operational roles, though the field delivery staff is counted separately .
Volume & Efficiency
As of 2025, Steadfast has delivered over 5.7 million parcels since its inception—a remarkable milestone for a company less than a decade old.
Their services include e-commerce deliveries, pick & drop, packaging, and warehousing, supported by real-time tracking and fast payment processing systems for merchants and customers alike .
What Sets Them Apart?
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Unlimited Daily Pickup: Merchants can schedule pickups every day, with no limitations on parcel volume .
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Cash-on-Delivery Facility: Funds are collected on behalf of merchants and returned via multiple payment options, including mobile banking and bank transfer.
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Real-Time Tracking: Each parcel receives a unique tracking code, enabling both sender and recipient to monitor status online via dashboard.
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24/7 Customer Support: A dedicated call center and active social media support ensure prompt issue resolution anytime.
Leadership & Vision
Under CEO K. M. Reidwanul Bari Zion, Steadfast’s mission has been to build e‑commerce‑friendly logistics that deliver smiles—bringing reliability, speed, and delight to both merchants and end‑customers . His long-term vision includes providing employment opportunities to 20,000–30,000 Bangladeshis through expansion of operations and logistics infrastructure.
Milestones at a Glance
| Metric | Value |
|---|---|
| Founded | September 1, 2016 |
| Initial Delivery Riders | 5 |
| Registered Merchants | ≈ 70,000 |
| Delivery Personnel | ≈ 5,000 |
| Delivery Points | ≈ 1,000 |
| National Coverage | 495 Upazilas / 330 Municipalities across 8 divisions |
| Total Parcels Delivered (to date) | ≈ 5.7 million |
| Corporate Employees | 500–1,000 estimated |
Looking Ahead
Steadfast Courier Limited continues to scale aggressively, leveraging modern logistics technology to improve speed, transparency, and reliability. With a growing merchant base, expanding manpower, and broad national coverage, they are well on their way to becoming the leading delivery service provider in Bangladesh—poised to redefine e‑commerce logistics in the region.
Activities of Steadfast Courier Limited
Steadfast Courier Limited is a leading logistics and delivery service provider in Bangladesh, known for its swift, reliable, and nationwide courier operations. Since its establishment, the company has rapidly evolved from a small entrepreneurial venture into one of the most dynamic and trusted logistics networks in the country.
Core Services and Operations:
- Parcel Delivery Services:
Steadfast specializes in last-mile delivery solutions for e-commerce, corporate, and retail clients. With a growing network, the company ensures timely and secure delivery of thousands of parcels across Bangladesh every day. - Short-Term Warehousing:
The company provides short-duration warehousing facilities to hold customers’ products before final dispatch. This allows for better shipment planning, consolidation, and faster urban/rural distribution. - Return Logistics Management:
Understanding the needs of e-commerce and retail businesses, Steadfast offers professional return management services. It ensures that return items are picked up, tracked, and returned to sellers or manufacturers efficiently. - Cash on Delivery (COD) Collection & Settlement:
Steadfast plays a crucial role in COD-based transactions by securely collecting cash from customers at the point of delivery and ensuring accurate and timely disbursement of the collected amount to respective merchants or clients. - Fleet Management & Transportation Logistics:
With a robust fleet of over 2,000 vehicles (primarily pickup vans), Steadfast ensures rapid and flexible movement of goods across all regions of Bangladesh. The fleet is supported by a dedicated operations team and GPS-based tracking system. - Vehicle Maintenance & Battery Management:
The company operates a full-scale transport and maintenance division to oversee the health of its fleet. Regular maintenance, servicing, tire replacement, and battery care are conducted to ensure zero downtime and safety. Specialized teams monitor vehicle battery health and performance, reducing operational risks. - Customized Solutions for Businesses:
Steadfast Courier offers tailored logistics solutions including bulk shipment handling, B2B delivery support, festival and campaign-based logistics support, reverse logistics, and document handling for government and private sector clients. - Customer Service & Tracking System:
Through its digital tracking platform and customer service support, Steadfast ensures that clients and customers are always updated about the status of their deliveries.
With over 09 years in operation, a workforce of over 15,000 employees, and a customer base of Courier and Shipment businesses and individuals, Steadfast Courier Limited continues to redefine the logistics landscape in Bangladesh by leveraging technology, expanding its infrastructure, and delivering trust, one parcel at a time.
