DBID FAQ: Answers to DBID Registration-Related Questions

DBID (Digital Business Identification) is a unique registration system introduced by the government to bring all digital businesses, including e-commerce and F-commerce, under a structured regulatory framework Bangladesh.

Question: What does UBID (DBID) stand for?
Answer: Digital Business Identification.

Question: What is the purpose of DBID?
Answer: The government has introduced UBID to bring all digital businesses, including e-commerce, under a registration system. Initially, the focus was on registering e-commerce and F-commerce businesses, but gradually, all digital businesses are being required to obtain DBID registration.

Question: Is DBID registration mandatory?
Answer: DBID is not yet mandatory. However, the government may make it compulsory in the future.

Question: Why is DBID necessary?
Answer: Every small and large business should register for DBID. It is particularly important for e-commerce and F-commerce businesses. Soon, the government will launch awareness campaigns encouraging consumers not to shop from online businesses that lack DBID registration.

Question: What personal information is required for DBID registration?
Answer: The applicant or entrepreneur must provide personal details such as name, address, phone number, and National ID (NID).

Question: What business information is required for DBID registration?
Answer: Business name, address, business type, product/service details, trade license, TIN, BIN, and website or Facebook page URL. However, trade license, TIN, BIN, and URL are not mandatory.

Question: Is a trade license required for DBID registration?
Answer: Businesses with a trade license should provide it. However, DBID registration is possible without a trade license.

Question: Is DBID an alternative to a trade license?
Answer: No, DBID is not a substitute for a trade license, nor is a trade license a replacement for DBID.

Question: How much does DBID registration cost?
Answer: Currently, DBID registration is free. If any service fees are introduced in the future, the government will announce them via official circulars. Early registrants are unlikely to be charged.

Question: How to register for DBID?
Answer: Visit the MyGov website, sign up using your name, phone number, email, and NID, then follow the link to complete UBID registration.

Question: What information is required for DBID registration?
Answer: Name, address, NID, business name, business type, and (if available) trade license and TIN.

Question: What is DBID used for?
Answer: DBID is useful for digital businesses, especially for opening bank accounts, conducting e-commerce, and accessing payment gateway services for online transactions.

Question: Why can a DBID application be rejected?
Answer: Applications may be rejected due to the following errors:

Incorrectly filled forms.

Missing contact details (address & phone) on the website or page.

Terms & conditions and refund policy not provided in both English and Bengali.

Incomplete or incorrect product descriptions.

No customer review section or excessive negative reviews on the website/page.

Failure to comply with the Digital Commerce Operational Guidelines.

Terms & conditions or refund policies violating consumer rights.

Question: What should I do if my DBID application is rejected?
Answer: Identify the reason for rejection, correct the issue, and reapply.

Question: How will I know if my application has been rejected and why?
Answer: You will receive an email notification, or you can check your application status by logging into your account.

Thank you.